Privacy Policy

At Sona Chandi Gold Cash, we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal information:

• Name, contact number, and address
• Identity proof details (such as Aadhaar, PAN, or other KYC documents)
• Transaction details related to gold, silver, diamonds, or jewellery sales
• Any information voluntarily provided through forms, calls, or inquiries

2. How We Use Your Information

Your information is used for:

• Verifying identity and ownership of items
• Processing gold and jewellery purchase transactions
• Providing customer support and service updates
• Maintaining internal records and legal compliance
• Improving our services and customer experience

3. Information Sharing

We do not sell or rent your personal information. However, we may share information:

• When required by law or government authorities
• For fraud prevention, security, or legal compliance
• With authorized service providers assisting in business operations

4. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

5. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory requirements.

6. Cookies & Website Usage

Our website may use cookies to enhance user experience and analyze website traffic. Users may choose to disable cookies through browser settings.

7. Your Rights

You may request access, correction, or deletion of your personal data, subject to applicable legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

9. Contact Us

For any questions regarding this Privacy Policy, you may contact: Sona Chandi Gold Cash Customer Support: 7061129162 Email: sonachandigoldcash@gmail.com